Payment:

Payment is due at the beginning of each session. You can by by e-transfer, or by secure credit card through Jane App, our electronic scheduling system. We provide official receipts upon payment for you to submit to your extended health benefits provider (if applicable).

Extended Health Benefits:

Many extended health plans cover counselling with a Registered Clinical Counsellor (RCC) or Certified Canadian Counsellor (CCC).  However, coverage can vary, so we recommend contacting your provider to confirm whether plan includes these services.

Please note that the Medical Service Plan of British Columba (MSP) does not cover counselling services.

Coverage & Funding Programs:

We are approved providers for several programs, including: 

• Crime Victims Assistance Program (CVAP)
• ICBC counselling benefits
• Self Design
• CUPE Employee Assistance Program
• The Variety Club
• Island Kids Cancer Association
• BC Professional Firefighters Burn Fund

Sliding Scale:

At this time we are not able to take on additional sliding scale clients.

Cancellation Policy

If you need to cancel or reschedule your appointment, please provide at least 24 hours notice.  You can move sessions from in person to virtual at any time. If you cancel, miss, or reschedule a session with less than 24 hours notice, will will charge the full session fee.

Free 15-Minute Consultation.

We offer a free 15-minute consultation to help you determine whether we are a good fit.  During this time, you can to ask questions, share what you’re looking for, and explore how we might work together. If you’re ready to connect, please contact us to schedule your consultation.  You may also book directly by clicking below: